Refund & Cancellation

At Life-ARCHITECT, we are dedicated to providing a high-fidelity, private productivity environment. Because our Services involve immediate access to digital assets, premium server infrastructure, and AI processing resources, we maintain a strict policy regarding refunds.

1. THE "TRIAL-FIRST" COMMITMENT

To ensure total transparency and customer satisfaction, we provide two comprehensive evaluation tiers before any financial transaction occurs:

• 3-Minute Guest Access: A no-login, no-commitment exploration window.
• 30-Day Full Feature Trial: A comprehensive trial of all "Architect" features with zero payment information required (No Credit Card/UPI needed).

By proceeding to a paid subscription after these evaluation periods, you acknowledge that the Service meets your requirements and you waive the right to a refund based on "change of mind" or "lack of use."

2. NO-REFUND POLICY (ALL SALES ARE FINAL)

Except as expressly required by the laws of India (specifically the Consumer Protection Act), all payments for "The Architect Subscription" (₹29/month) are non-refundable.

• Digital Delivery: Our Service is a "Digital Good." Upon successful payment, premium features are unlocked instantly.
• No Pro-Rata Refunds: If you choose to cancel your subscription mid-month, we do not provide partial refunds.
• Subscription Responsibility: Forgetting to cancel a subscription before the renewal date does not qualify for a refund.

3. EXCEPTIONS & "UNUSUAL CIRCUMSTANCES"

We manually review the following cases if reported within 48 hours:

• Mistaken Identity/Account: Purchase on a secondary account.
• Duplicate Charges: Verified technical glitch in our payment gateway (Razorpay).
• Unauthorized Fraudulent Use: Subject to verification by your bank.
• Service Deficiency: Verified, prolonged system outage (exceeding 72 consecutive hours).

4. CANCELLATION OF FUTURE BILLING

We provide a "no-questions-asked" cancellation process:

• Control: Cancel at any time via Settings > Subscription.
• Access: Retain "Architect" status until the end of your current 30-day period.
• Reactivation: Reactivate at any time without loss of your data.

5. HOW TO INITIATE A REVIEW

Include your registered email, Razorpay Transaction ID, and explanation. We will respond within 48 hours and provide a final decision within 7 business days.

6. LEGAL OVERRIDE & GOVERNING LAW

This policy is subject to the Consumer Protection (E-Commerce) Rules, 2020 of India. Jurisdiction: Mumbai, Maharashtra, India.